TERMS & CONDITIONS:
The following terms, conditions, and policies apply to customers of EMT Limo who make reservations or request quotes. By booking a reservation with EMT Limo, you agree to these terms and conditions, and allow us to charge your credit card at the agreed rates. This includes charging your card in full for the reservation if you are considered a no-show. If the vehicle provided does not meet your requirements as discussed, please cancel or inform us before using the vehicle. If you do not use the vehicle and fail to cancel within the required period, you will be charged the full fees for the service.
PRIVACY POLICY
At EMT Limo, we value the privacy of our customers and website users. We use the data we collect to provide information about our services, and any personal information is treated in accordance with our Privacy Policy. We do not share your information with any unaffiliated third parties, except as set forth in this Policy.
DISPUTES
You have 10 days from the invoice date to dispute any invoiced charges. After this time, any disputes over invoiced charges are deemed waived.
ZERO TOLERANCE COMPLIANCE POLICY
Alcohol consumption by persons under the age of 21 is strictly prohibited in the vehicle, and alcohol consumption by person’s age 21 or older is prohibited if persons under the age of 21 are present on vehicle. Company reserves the right to check the identification of any passenger on the vehicle at any time and for any purpose whatsoever. Company reserves the right to refuse service to persons that appear to be under the influence of drugs and or unable to care for one’s self, or are objectionable to another passenger. No person may use any illegal narcotics or controlled substances in the vehicle. In the event of underage alcohol consumption or illegal drug use, the service will be terminated immediately and without refund. Client shall be responsible and shall pay for all fines and penalties assessed by state and/or local authorities as a result of the violation of any law by the client.
Drug use in the vehicle is prohibited by law. All contraband and items considered weapons are strictly prohibited in the vehicle. Company reserves the right to inspect all belongings of minors for alcohol and contraband.
Smoking of any kind not allowed in any of our vehicles.
Any fines that Company is charged due to the actions of Client will be charged to the credit card of Client on file. These include but are not limited to fines related to underage drinking, over capacity, jumping on top of the vehicle, and throwing trash/littering out of the vehicle.
DAMAGE TO THE VEHICLE AND VEHICLE CLEANING
The customer who paid for the reservation is responsible for the charges in case of damages made by the customer and/or cleaning charges incurred by Dallas Limo and Black Car Service. The damages and cleaning charges are include but not limited to the following:
- Cleaning Fee due to Vomiting or any Bio-Hazard: $300/Incident
- Damaged/Broken Glassware: $50/Replacement Set
- Tears at Upholstery: $500-1,000/Incident for Replacement or Repair
- Burns: $500/ Incident for Replacement or Repair
- Opening a Car Door into another Vehicle or Stationary Object: $1,500-3,500 or actual amount will be billed per the Repair Fee and time out of service for the vehicle. The repair fee will be applicable for the damage made to the vehicle hired and the other vehicle.